Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform to enhance your gaming experience, ensure security, and comply with New Zealand privacy legislation. By using our services, you acknowledge that you understand how we collect and use information through cookies as outlined in this policy. This policy applies to all users accessing our platform from New Zealand and forms an integral part of our commitment to transparent data practices in the online gaming industry.
1. What Are Cookies and How We Use Them
Cookies are small text files stored on your device when you visit our gaming platform. These files contain information that helps us recognize your device and preferences during subsequent visits. In the context of online gaming and pokies, cookies serve essential functions including maintaining your gaming session, remembering your preferences, ensuring security protocols, and providing personalized gaming experiences.
We utilize various types of tracking technologies beyond traditional cookies, including web beacons, pixel tags, and local storage objects. These technologies work together to create a seamless gaming environment while ensuring compliance with New Zealand's Privacy Act and relevant gaming regulations. Our use of cookies is designed to enhance functionality, security, and user experience while respecting your privacy rights.
The data collected through cookies may include your IP address, browser type, operating system, referring website, pages visited, time spent on specific pages, and gaming preferences. This information helps us optimize our platform performance and deliver content tailored to New Zealand players' preferences and regulatory requirements.
2. Types of Cookies We Use
Our platform employs different categories of cookies, each serving specific purposes in delivering optimal gaming experiences. Understanding these categories helps you make informed decisions about your cookie preferences and privacy settings.
| Cookie Type | Purpose | Duration | Examples |
| Essential Cookies | Required for basic platform functionality, security, and compliance with gaming regulations | Session or up to 1 year | Authentication, session management, fraud prevention |
| Functional Cookies | Remember your preferences and choices to enhance user experience | 30 days to 2 years | Language settings, game preferences, display options |
| Analytics Cookies | Collect information about platform usage to improve services and performance | 30 days to 2 years | Google Analytics, user behavior tracking, performance monitoring |
| Marketing Cookies | Deliver relevant advertisements and promotional content | 30 days to 1 year | Targeted advertising, conversion tracking, remarketing |
Essential cookies cannot be disabled as they are fundamental to platform security and regulatory compliance. Other cookie types can be managed through your browser settings or our cookie preference center, allowing you to customize your experience while maintaining essential functionality.
3. Third-Party Cookies and Partners
Our platform integrates with various third-party services to provide comprehensive gaming experiences and ensure regulatory compliance. These partners may place their own cookies on your device when you interact with their embedded content or services.
Third-party cookie providers include:
- Payment processors for secure transaction handling and fraud prevention
- Analytics providers for performance monitoring and user behavior analysis
- Advertising networks for targeted marketing campaigns
- Customer support platforms for live chat and assistance services
- Game developers and software providers for enhanced gaming functionality
- Security services for bot protection and account verification
These third parties operate under their own privacy policies and cookie practices. We recommend reviewing their respective policies to understand how they collect and use your information. While we carefully select our partners based on their compliance with New Zealand privacy standards, we cannot control their data practices beyond our platform.
Some third-party cookies may track your activity across multiple websites for advertising purposes. You can opt out of such tracking through industry opt-out tools or by adjusting your browser settings to block third-party cookies.
4. Managing Your Cookie Preferences
You have multiple options for controlling how cookies are used on your device. We provide several methods to help you manage your cookie preferences while maintaining optimal platform functionality and security.
Browser-based cookie management allows you to control cookies across all websites:
- Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Navigate to Options > Privacy & Security > Cookies and Site Data
- Safari: Access Preferences > Privacy > Cookies and website data
- Microsoft Edge: Visit Settings > Cookies and site permissions > Cookies and site data
- Internet Explorer: Go to Tools > Internet Options > Privacy tab
Our platform also features a cookie preference center accessible through your account settings. This tool allows you to selectively enable or disable non-essential cookie categories while maintaining essential functionality required for secure gaming and regulatory compliance.
Please note that disabling certain cookies may impact your gaming experience, including loss of personalized content, difficulty maintaining gaming sessions, and reduced platform functionality. Essential cookies for security and regulatory compliance cannot be disabled without affecting core platform operations.
5. Mobile Devices and Application Data
When accessing our platform through mobile devices or applications, we may use mobile-specific tracking technologies including device identifiers, mobile analytics tools, and push notification systems. These technologies serve similar purposes to cookies but are adapted for mobile gaming environments.
Mobile device management options include:
- Adjusting privacy settings within our mobile application
- Managing device-level privacy settings for data collection and advertising
- Controlling location services and device permissions
- Opting out of mobile advertising through device settings
- Managing push notification preferences
iOS users can manage privacy settings through Settings > Privacy & Security, while Android users can access similar options through Settings > Google > Ads or Privacy settings. These controls help you customize your mobile gaming experience while protecting your privacy preferences.
Our mobile applications comply with New Zealand mobile privacy guidelines and app store privacy requirements. We transparently disclose data collection practices and provide clear opt-out mechanisms for non-essential tracking features.
6. Legal Basis and Your Rights
Our cookie usage operates under various legal bases depending on the cookie type and purpose. Essential cookies are processed based on legitimate interests for security and regulatory compliance. Functional and analytics cookies rely on your consent or legitimate interests for service improvement. Marketing cookies require explicit consent where legally mandated.
Under New Zealand's Privacy Act and applicable regulations, you maintain specific rights regarding cookie usage:
- Right to information about cookie usage and data collection practices
- Right to withdraw consent for non-essential cookies at any time
- Right to access information collected through cookies
- Right to request correction of inaccurate data
- Right to complain to relevant privacy authorities
- Right to data portability for certain types of collected information
We review and update our cookie practices regularly to ensure ongoing compliance with New Zealand privacy legislation and international best practices. Our legal basis for processing may evolve based on regulatory changes or platform modifications.
For questions about cookie usage, data collection, or exercising your privacy rights, contact our privacy team through the designated channels in your account settings. We respond to privacy inquiries within reasonable timeframes as required by applicable law and maintain records of consent and preference management for accountability purposes.
This Cookie Policy is effective as of the last updated date and may be modified to reflect changes in technology, regulation, or platform functionality. Continued use of our platform following policy updates constitutes acceptance of revised terms and practices.